Board-Certified Doctors on Call 24/7

Array of cell phones with doctors and patients.
Array of cell phones with doctors and patients.

fast, hassle‑free health care.

board-certified doctors. licensed therapists. now. that’s better.

See if your symptoms feel more like a cold, flu, or COVID-19 here.
Get care in minutes for faster relief.

Using MDLIVE is as easy as one, two, three.

MDLIVE is dedicated to helping you get better and stay well. No surprise costs. No hassle.

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Step 1

Create your account

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Step 2

Request your visit

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Step 3

Talk to a doctor

Certain urgent care conditions can be cared for through MDLIVE E-Treatment, which does not require a live visit with a doctor. Click here to learn more.

What does it cost?

Urgent Care


Primary Care


  • 1Primary Care is available for select health insurance plans. If your plan participates, Wellness Screenings are typically covered with a $0 copay. If there is a charge, pricing is shown upfront, so there are no surprise costs.

Mental Health


for talk therapy


for psychiatry2

  • 2Initial appointments. Follow-up appointments just $108 before insurance.



Depending on insurance, copays for participating plans may be as low as $0. Pricing is always shown upfront so there are no surprise costs. Log in or create an account to view coverage and copay details.

We accept many major insurances.3

  • 3Not all insurance plans cover all MDLIVE services
Cigna healthcare
Humana Logo
BlueCross BlueShield Logo
Aetna Logo

And more!

What we care for.

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Urgent Care

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Primary Care

Wellness Screenings

Routine Care

  • Asthma
  • Diabetes (Type 2)
  • High Blood Pressure
  • High Cholesterol
  • Obesity6
  • Prediabetes7
  • Thyroid Issues
  • And more
woman thinking

Mental Health

  • Addictions
  • Aging & Caregiver Support
  • Anxiety
  • Bipolar
  • Depression
  • Grief & Loss
  • LGBTQ+ Support
  • Life Changes
  • Obsessive Compulsive Disorder (OCD)
  • Panic Disorders
  • Parenting Support
  • Phobias
  • Relationship Issues
  • Stress Management
  • Trauma & PTSD
  • And more
young woman popping a pimple on face


  • Acne
  • Alopecia (Hair Loss)
  • Boils
  • Cold Sores
  • Cysts
  • Dermatitis (Including Maskne)
  • Eczema
  • Folliculitis
  • Fungal Skin Infections
  • Hives
  • Keratosis
  • Rosacea
  • Skin Pigmentation Disorders
  • Suspicious Spots & Moles
  • Warts
  • And more
  • 4Available in pill, patch, ring, and gel forms. Service is available for women 18-45 who are not currently pregnant and have had a normal blood pressure reading in the past 6 months.
  • 5MDLIVE doctors can prescribe the antiviral, Paxlovid, in the treatment of COVID-19 to patients ages 18 and older when medically appropriate. MDLIVE doctors cannot prescribe Molnupiravir or other medications beyond Paxlovid in the treatment of COVID-19.
  • 6Anti-obesity medications (e.g., Wegovy, Saxenda, Contrave) are available at the physician’s discretion, except in the following states - Florida, Louisiana, Mississippi, and New Jersey. These medications are only available through a Primary Care Routine Care visit and cannot be prescribed during any other type of MDLIVE visit (e.g., Primary Care Wellness Screening, Urgent Care, etc.).
  • 7Prescriptions are available at the physician’s discretion when medically necessary unless otherwise prohibited by law.

Reliable health care starts with quality doctors.

Dr. Eric Weil, Chief Medical Officer, MDLIVE

Eric Weil, MD FACP
MDLIVE Chief Medical Officer

Our national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and therapists provides personalized care for hundreds of medical and mental health needs.

MDLIVE board-certified doctors and licensed therapists have an average of over 10 years of experience.

MDLIVE also boasts one of the industry's highest Net Promoter Scores, and 9 out of 10 people would recommend us to their friend and family members.

MDLIVE doctors and therapists are friendly, caring, compassionate, and experts in caring for patients by phone or video.

Frequently asked questions.

MDLIVE offers reliable 24/7 health care by phone or video. Our national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and therapists provides personalized care for hundreds of medical and mental health needs. MDLIVE is dedicated to helping you get better and stay well. No surprise costs. No hassle.

Have an appointment from the comfort, privacy, and convenience of home or wherever you are, whenever you need care – nights, after hours, weekends, and holidays. MDLIVE offers urgent care, primary care, mental health appointments with licensed therapists and board-certified psychiatrists, as well as dermatology services, and more. All MDLIVE doctors are board-certified and state-licensed, with an average of 15 years of experience, and are available by phone or video. Specially trained in telehealth, our network of providers is committed to helping you with reliable, trusted care without the hassle of long wait times to see a doctor or driving to an in-office appointment. You'll receive reliable, trusted care from the safety of home without having to wait with strangers in a waiting room. MDLIVE has two National Committee for Quality Assurance certifications and is accredited by the American Telemedicine Association. Best of all, nine out of 10 people would recommend MDLIVE to their friends and family in need of a doctor's appointment.

Dermatology, General, Mental Health, Primary Care, Urgent Care

No. Urgent Care, Primary Care, Mental Health, and Dermatology are designed to handle non-emergency medical and mental health conditions.

Urgent Care can often substitute for a doctor's office, urgent care clinic, or emergency room visit for common conditions like the flu or pink eye.

Primary Care provides care for non-urgent medical concerns and ongoing conditions such as type 2 diabetes, asthma, and high blood pressure. Primary Care is for adults 18 years and older.

Mental Health provides care for hundreds of non-emergency concerns like anxiety, life changes, divorce, and depression. However, if you are experiencing an emergency or crisis situation, need ADHD stimulant medication, or any condition that hinders normal day-to-day activities, we suggest visiting an urgent care center or emergency department.

Dermatology provides care for non-emergency hair, skin, and nail conditions. While most issues can be successfully treated through MDLIVE, your dermatologist may determine that an in-office diagnostic or procedure is needed for a more accurate diagnosis or to best address the condition.

You should not use MDLIVE if you are experiencing a medical or mental health emergency. In the case of a life-threatening medical or mental health emergency, dial 911 immediately.

Dermatology, General, Mental Health, Primary Care, Urgent Care

The fastest way to create a new account with MDLIVE is to click CREATE MY ACCOUNT below or located on the top right of the navigation bar.

  1. Go to the MDLIVE Homepage.
  2. Click on “Create my account.”
  3. Fill in your details to log in and schedule an appointment.



Urgent Care is a reliable and affordable alternative to urgent care clinics for more than 80 common, non-emergency conditions like flu, sinus infections, pink eye, ear pain, and UTIs (Females, 18+).

Primary Care can help with wellness screenings and ongoing conditions such as type 2 diabetes, asthma, and high blood pressure.

MDLIVE therapists and psychiatrists can help with anxiety, stress, depression, and other mental health conditions resulting from relationships, home, work, or other life events.

Dermatology provides care for nagging skin, hair, and nail issues such as acne, alopecia, eczema, fungal infections, and suspicious spots or moles.

Click here to see the full list of conditions we care for.

Dermatology, General, Mental Health, Primary Care, Urgent Care

If you are seeking medical care for illness or injuries, you can choose to see the first available doctor or make an appointment for a specific date and time with a provider you select using the doctor profile information available on MDLIVE. MDLIVE board-certified doctors have an average of 15 years of experience.

Schedule Primary Care visits with a board-certified doctor for preventive wellness screenings and routine care. You can see the same MDLIVE doctor for each appointment so your doctor can get to know you and your health and wellness needs.

All Mental Health appointments, including talk therapy, are scheduled in advance with a therapist or psychiatrist you select. You can choose the same provider for every appointment or switch at any time.

Dermatology, General, Mental Health, Primary Care, Urgent Care

You can start using MDLIVE immediately after you create your free account. If you are required to pay for your appointment, you will only be asked for your credit card information when you get care from a doctor or therapist. Be sure to fill out your medical history profile to better prepare your MDLIVE doctor or therapist for your appointment.

Dermatology, General, Mental Health, Primary Care, Urgent Care

Urgent Care doctors are available 24/7/365, including weekends and holidays, to provide on-demand care for illnesses and injuries. Appointments scheduled with specific providers, including talk therapy and primary care appointments, are subject to the provider's availability. To provide convenient options that fit your schedule, evening and weekend appointment times are typically available for all services.

Dermatology, General, Mental Health, Primary Care, Urgent Care

MDLIVE is available anywhere in the United States* and Puerto Rico. With our national network of board-certified doctors, you can ensure that each doctor available to you is fully licensed to practice medicine in your state.

*Availability of phone visits varies in accordance with state regulations

Dermatology, General, Mental Health, Primary Care, Urgent Care

Creating an account is free. If you have MDLIVE services from your health plan or employer, your appointments could cost as little as $0, depending on your benefits. If you are required to pay, you will only be charged after you schedule an appointment and your appointment time and payment information are confirmed. You can cancel your appointment and receive a full refund, provided you cancel at least 24 hours before your appointment time. MDLIVE accepts most major credit and debit cards.

Credit cards accepted include Visa, MasterCard, American Express, and Discover
Dermatology, General, Mental Health, Primary Care, Urgent Care

Yes, MDLIVE can be accessed on most mobile devices with an Internet connection. Our MDLIVE Mobile App is available for download in the iTunes Store and the Google Play Store.

Activate, Dermatology, General, Mental Health, Primary Care, Urgent Care

Don't see your question? Don't worry. Just call us at 1.800.400.6354. We have highly trained health service specialists standing by to take your call 24/7/365.

Dermatology, General, Mental Health, Primary Care, Urgent Care

Yes, if your MDLIVE doctor believes medication is warranted, they can write a prescription and send it directly to the pharmacy of your choice. MDLIVE does not guarantee a prescription will be written; that is at the discretion of your doctor. Please be aware that we do not prescribe controlled substances (e.g., narcotic medications, anxiolytics, stimulants), nor do we prescribe certain other medications (see full list here).

Dermatology, General, Mental Health, Primary Care, Urgent Care

Yes. Confidentiality is a respected part of the MDLIVE Code of Ethics. We take your privacy very seriously. Laws, including the HIPAA Privacy Rule, are also in place to protect your privacy and personal health information. MDLIVE can share your information with your PCP in accordance with applicable state and federal laws.

Dermatology, General, Mental Health, Primary Care, Urgent Care

To have a video appointment, you need:

  • Windows®7, Vista, or XP
  • A Mac running OSX 10.6 (Snow Leopard) or superior.
  • Highspeed internet connection
  • A webcam with at least 1.3 megapixels
  • Microphone (most webcams already have a microphone built-in)

After you create an account, you will be able to use a simple online simulation to test your configuration and check if you are ready for a video appointment.

Dermatology, General, Mental Health, Primary Care, Urgent Care

Yes. Deaf and hard-of-hearing patients can communicate with a doctor using our secure, HIPAA-compliant live chat feature on our website. Patients can communicate with their doctor in an environment that works much like texting. To activate this feature, select "hearing-impaired" and any other categories that apply to you from the Accommodations menu, and complete the online registration process. The feature is automatically available each time you log in by clicking the icon located at the bottom right-hand side of the screen. At present, live chat is only available on the MDLIVE website and not on the MDLIVE app.

Dermatology, General, Mental Health, Primary Care, Urgent Care


Like all medications, antibiotics have both benefits and risks. Used for the right reason, they are lifesavers, but if used incorrectly, they can cause a variety of problems, from allergic reactions to side effects. Additionally, inappropriate use of antibiotics can lead to "antibiotic resistance," which means the antibiotics might not work for you when you really need them! Read more below to become an expert on this subject:

  • When to use antibiotics: Your MDLIVE provider has many years of education and experience they use to help decide if your problem requires an antibiotic. If they think you have a BACTERIAL infection, then they will likely prescribe an antibiotic, but if they think you have a VIRAL infection, they will avoid giving you an antibiotic since it will not help and may actually cause some harm. In an otherwise healthy individual, most upper respiratory infections (e.g., sinusitis, ear infections) start as a VIRAL illness and only occasionally develop into BACTERIAL infections after 1-2 weeks.
  • Can MDLIVE help with VIRAL Infections? Absolutely! When you present with symptoms for under a week, your physician will assess your full story and may treat you with decongestants and various anti-inflammatories but will avoid giving you an antibiotic in this viral phase since it does not help and may cause problems. However, if you have more severe symptoms, then your physician will use their best judgment in deciding if you have developed an early bacterial infection, and thus antibiotics would help.
  • Overuse of antibiotics may make them less effective in the future. "Antibiotic resistance" means that antibiotics are becoming less effective overall in the United States as we have overused them for many years. Additionally, no new types of antibiotics have been developed within the last ten years, so we have to be careful with what we have! In other words, not using an antibiotic today may mean that you (and others) may respond better to antibiotics when you really need them in the future.
  • Antibiotics can sometimes do more harm than good. Antibiotic side effects may include gastrointestinal upset, diarrhea, vaginal yeast infections, and decreased effectiveness of oral birth control. Even worse, you may develop an allergic reaction that can range from a mild rash to severe life-threatening breathing difficulties and anaphylactic shock. Finally, an increasingly common risk is developing a severe form of diarrhea (called C. Dificile) which occurs when the "good bacteria" in your gut are killed off by an antibiotic, allowing these "bad bacteria" to grow.
  • A doctor often spends more time with patients when they do NOT need an antibiotic. The decision about whether to use an antibiotic is not taken lightly. When your physician decides to NOT use an antibiotic, that often means they have taken more time to consider the best option for you. Your physician has considered the risks and benefits of treatment and asked the appropriate questions to arrive at the best course of action. Further, there is increasing evidence in the medical community that it is a good idea to take a "wait and see" attitude towards antibiotic usage due to increasing resistance and side effects, especially in children. Conditions such as ear infections, sore throat, sinus infection, and cough can often be managed with a variety of other medications instead.
Dermatology, General, Mental Health, Primary Care, Urgent Care

While some providers speak different languages, MDLIVE is currently only available in English and Spanish.

Dermatology, General, Mental Health, Primary Care, Urgent Care

Millions of people have already received quality medical care with MDLIVE.

9 out of 10 would recommend us. Here's what they have to say!

More than 60 million people have MDLIVE as part of their health insurance benefit.

Use MDLIVE on the go with our mobile app.


Download our free app, and you can have access to care anytime on your smartphone, from anywhere in the U.S.

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