We care for more than 80 non-emergency conditions.

Medical

  • Allergies
  • Common cold
  • Constipation
  • Cough
  • Diarrhea
  • Ear Problems
  • Fever
  • Flu
  • Headache

  • Insect Bites
  • Nausea
  • Pink Eye
  • Rash
  • Respiratory Problems
  • Sore Throat
  • UTI (Adult Females, 18+)
  • Vomiting
  • And more…

Behavioral Health

  • Addictions
  • Aging & Caregiver Support
  • Anxiety
  • Bipolar
  • Depression
  • Grief & Loss
  • LGBTQ+ Support
  • Life Changes

  • Obsessive Compulsive Disorder (OCD)
  • Panic Disorders
  • Parenting Support
  • Phobias
  • Relationship Issues
  • Stress Management
  • Trauma & PTSD
  • And more…

Dermatology

  • Acne
  • Alopecia (Hair loss)
  • Boils
  • Cold Sores
  • Cysts
  • Dermatitis (including Maskne)
  • Eczema
  • Folliculitis

  • Fungal Skin Infections
  • Hives
  • Keratosis
  • Rosacea
  • Skin Pigmentation Disorders
  • Suspicious Spots & Moles
  • Warts

What is MDLIVE?

Conditions we are unable to treat

These are conditions that our providers do not currently treat. We would instead suggest you see your primary care doctor or go to an Urgent Care Center or Emergency Room, depending on the severity of your issue.

-Medical Health
  • Emergency situations (bleeding, heart attack, suicidal thinking)
  • Sexually transmitted diseases (STDs)
  • Urinary tract infections in males
  • Urinary tract infections in females under 18 years of age
  • Children under three with a fever need to be seen immediately by a doctor in an office-based setting. Children under 12 with ear pain can be treated if the pain is due to a virus (e.g., colds), allergies, or an external infection. If there is a high likelihood it is an inner bacterial infection that needs antibiotics, they should be seen immediately by a doctor in an office-based setting.
  • Children under three years of age with a fever
  • Children under 12 years of age with ear pain

-Pediatric Health
  • Children under three months of age with a fever
  • Eye issues in children under 12
  • Ear pain in children under three. Depending on patient age and the clinical history, patients may be advised to seek in-person care

-Behavioral Health
  • Emergency situations (suicidal, homicidal, self-harm)
  • ADHD prescription of stimulant (therapy and non-stimulant med management are in scope)
  • Active hallucinations or delusions
  • Substance use in an active medical detox
  • Moderate to severe autism spectrum disorders
  • Internationally located patients
  • Conditions that require laboratory or diagnostic imaging to determine final treatment recommendation without lab work present for review
  • Under the age of 10
  • Any other conditions, or combination of conditions, that prohibit the patient from being able to adequately function in day-to-day living activities

Medications we are unable to prescribe

-Medical Health
  • Hair loss medications
  • DEA-controlled medications
  • Muscle relaxants
  • Erectile dysfunction medications
  • Some anti-viral medications
  • Medicinal marijuana
  • Sleeping pills
  • Weight loss medications
  • Injectable medications

-Behavioral Health
  • DEA-controlled substances (ADHD stimulant medications, sleep medications, anti-anxiety benzodiazepines)
  • Stimulants (e.g., Adderall, Ritalin, etc.)
  • Medications intended for intra-muscular injections
  • Detox medications (e.g., Suboxone, Methadone)
  • Other drugs with potential for abuse, such as muscle relaxants, pseudoephedrine
  • Medications that require regular lab work and monitoring (e.g., Lithium, Depakote, Tegretol) when lab work is not present for review
  • Other medications as deemed inappropriate by MDLIVE and on the MDLIVE restricted medications list

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