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Better service, better care, better outcomes

See why MD Live is the better choice with first-in-class solutions.

Health plans and employers partner with MD Live to improve access to whole-person care and increase user satisfaction, all while significantly reducing healthcare costs.

Members
62M

Members

Cost Reduction
$1.6B

Cost reduction

Net Promoter Score
74+

Net Promoter Score

Savings
$290

Savings per urgent care visit

Why health plans and employers want to partner with MD Live.


White glove service.

+ MD Live is here for you every step of the way.

1

24/7/365 support model, giving you access to help when you need it

We offer end-to-end implementation, operational and marketing support to boost member utilization and help you get the most out of the MD Live platform

End-to-end marketing and analytics support to drive adoption and member engagement

We have a 93% client retention rate

An industry-leading 93% client retention rate by providing superior service delivery


Market leader.

+ MD Live is on the cutting edge of virtual care.

License

Best in-class real-time eligibility ensures price transparency for members

Partner

Preferred virtual care provider for 4 out of the 7 largest health plans in the United States

Industry Leading

Industry-leading patient satisfaction score, demonstrating our commitment to our patients


Better care, better access.

+ MD Live offers more complete care on a single platform.

Care is integrated – no virtual siloes
Integrated ecosystem that reduces care fragmentation and unnecessary visits
Urgent care options, including async
24/7 on-demand urgent care through phone, video, or asynchronous e-treatment
Behavioral health is available to those 10 and up
Talk therapy and psychiatry are available to members and dependents 10+ and up
E-Treatment

MD Live offers unrivaled stability and excellence in care delivery.

If you’re getting nervous or frustrated about your virtual care vendor’s stability, offerings, or service - there’s another option: MD Live.

Backed by a Fortune 15 company, MD Live by Evernorth is here for the long haul. We’re at the forefront of care delivery: present and future. Access Evernorth’s portfolio of home care solutions, health and wellness coaching, utilization management, and pharmacy benefit management.

We can help set up a customized solution that works for you.

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Whole-person health approach.

Urgent Care

Urgent care visits

Chronic condition management

Chronic condition management

Primary care visits

Primary care visits

Behavioral health

Behavioral health care for those ten and over

Dermatology

Dermatology consultations

Trusted by hundreds of health plans and employers.

Curious to learn more?