Health Systems

The right care at the right time

MDLIVE’s technology and online strategies deliver a comprehensive, end-to-end virtual care solution that will enable your organization to create a holistic digital front-door strategy. Your health care system can reduce costs, accelerate revenue and increase access while removing the barriers between patients and the ongoing care you deliver – when and where they need it.

Why partner with MDLIVE?

MDLIVE’s secure platforms ensure that your patients will have immediate, convenient access to one of the nation’s largest network of telehealth providers via voice, video and mobile devices.

Improved healthcare for at-risk populations


Ability to optimize provider schedules to allow top-of-license work


Convenient, patient-focused consumer experience


Proven strategies to drive utilization and increase revenue


Increase market brand awareness and loyalty


AI-powered Sophie chatbot makes signup fast and easy


MDLIVE works with your health system to develop virtual care solutions and strategies that address your community’s unique healthcare challenges. We will guide your organization with a comprehensive, customized telehealth experience that reduces operating costs while improving provider efficiency and quality. We start by providing secure, HIPAA-compliant platforms and interfaces that provide intuitive, easy-to-use patient and provider experiences that improve care coordination, provider load balance and access to care throughout your community. Then we dive deeper, helping you identify, train and deploy your team of telehealth providers. By combining our expert industry knowledge and the ever-evolving power of artificial intelligence, we help ensure continuous patient engagement and utilization. The end result is a healthier community with better coordinated care and a stronger connection to your brand.

Expand your enterprise

  • Remove barriers to quality care in underserved areas
  • Resolve critical gaps in care
  • Reduce costs and expand revenue across your enterprise

  • Improve both patient satisfaction and provider workflow
  • Enhance care coordination and readiness for value-based care
  • Use care automation tools to ensure high-quality care via evidence-based protocols


Only MDLIVE offers a virtual health assistant, designed to improve engagement and enhance the patient experience.

Meet Sophie right now by texting ‘DOCTOR’ to 635483 (MDLIVE) on your mobile device!

Build on the trust you’ve earned in your community.

MDLIVE goes beyond allowing you to treat patients remotely. We’ve partnered with some of the nation’s most trusted and recognized health systems, health plans and hospitals to help them close gaps in care, improve care quality and outcomes, decrease emergency room visits, reduce readmissions and prevent the need for costlier, riskier care. We’ve helped communities like yours address the needs of at-risk populations with whole-enterprise solutions that improve and expand care, raise patient satisfaction and reduce costs and inefficiencies across entire organizations. In short, we help you deliver the right care at the right time – when and where your patients need it most. Our partners include:









Case study

Find out how MDLIVE helped Cone Health expand access to low-acuity care for more than 16,000 Virginians and North Carolinians and save as much as $500,000 in urgent care and ER visits in 2018.

We offer a complimentary virtual care assessment.