Virtual Care Resources

Catch up on the latest industry insights and advances in virtual care from MDLIVE.

Latest Insights

Thumbnail of What's Next for Telehealth PDF report

What’s Next for Telehealth?

Two years following the onset of the COVID-19 pandemic, virtual care has become a highly acceptable option for accessing care. Read MDLIVE President, Jon Salon’s, thoughts on how telehealth can be leveraged to effectively connect with people who have traditionally encountered barriers to care in this thought leadership piece.


MDLIVE Provider Network Report Thumbnail

Superior Virtual Care Starts with a Superior Provider Program

Learn how MDLIVE has prioritized recruiting, training, and maintaining the highest quality network of providers, upholding our commitment to deliver the highest quality care to our patients.

Five ways telehealth programs will create value for health plans and employers in 2022 and beyond.

Five Ways Telehealth Can Deliver Value in 2022 and Beyond

Find out how telehealth programs like MDLIVE can be leveraged to better deliver additional value and unlock efficiencies for health plans and employers.


Infographic showing ROI of telehealth services for MDLIVE health plan client

Does Virtual Care Save Money?

MDLIVE drives significant savings for its health plan clients via lower visit costs, expanded health care entry points, decreased duplication of services, and more.

Virtual Care is Integral to Care Delivery

Perceptions of convenience and affordability translate into long-term adoption and willingness to utilize virtual care among US adults with health insurance coverage.

VPC Patient Journey

Virtual Primary Care – A Patient Journey

See how Jack becomes better engaged with his own health care thanks to wellness screenings, health monitoring programs, and routine care visits with his MDLIVE primary care provider.

2021 MDLIVE Year in Review Infographic

2021 Year in Review

By delivering superior customer service, expanding core services, reducing costs, and demonstrating proven outcomes, MDLIVE realized a year of great success in partnership with our clients and their members.

Info Sheets

Thumbnail of MDLIVE Overview PDF

MDLIVE Overview Info Sheet

Reduced healthcare costs, increased access and member satisfaction.

Thumbnail for MDLIVE Urgent Care Info Sheet PDF

MDLIVE Urgent Care Info Sheet

Delivering 24/7/365 access to convenient, contagion-free, cost-effective care.

Thumbnail for MDLIVE Virtual Primary Care Info Sheet PDF

MDLIVE Virtual Primary Care Info Sheet

Preventive wellness screenings and routine care to help close gaps in care and detect health problems earlier.

Thumbnail for MDLIVE Behavioral Health Info Sheet PDF

MDLIVE Behavioral Health Care Info Sheet

Services that are more like in-office, face-to-face therapy visits across the broadest range of behavioral health needs.

Thumbnail for MDLIVE Dermatology Info Sheet PDF

MDLIVE Dermatology Info Sheet

Asynchronous visits with a board-certified dermatologist for short and long-term skin, hair, and nail issues.

Thumbnail for MDLIVE EAP Info Sheet PDF

MDLIVE Employee Counseling Info Sheet

MDLIVE virtual behavioral health services enable best-in-class Employee Assistance Programs.

MDLIVE Implementation Sheet Thumbnail

MDLIVE Implementation Info Sheet

Our robust experience in the collaborative design of operational workflows and change management ensures a seamless client experience during implementation projects.


MDLIVE B2B VPC Explainer Video Screenshot

MDLIVE Virtual Primary Care Addresses Gaps in Care and Improves Outcomes for Your Members

Learn how our Virtual Primary Care offering provides high-quality, patient-centric preventive wellness screenings and routine care, including non-urgent medical conditions and ongoing care for chronic conditions including diabetes, asthma, and heart disease.*

How MDLIVE Medical Visits Work

See how to quickly get help for more than 80 common conditions like flu, pink eye, and sinus infections –– 24/7/365, after-hours, nights, weekends, and holidays. MDLIVE makes it convenient with just three easy steps to get care from a board-certified doctor in less than 15 minutes. Private, secure, virtual doctor visits from anywhere at any time.

How MDLIVE Behavioral Health Visits Work

See how convenient and hassle-free it is to have a mental health visit with a board-certified psychiatrist or licensed therapist from the comfort and privacy of home. MDLIVE supports hundreds of behavioral health areas, and you can have visits with the same provider each time or switch at any time.

How MDLIVE Doctors Accurately Diagnose

Learn exactly how MDLIVE accurately diagnoses conditions like the flu or strep throat and delivers care you can trust with our rigorous clinical standards and experienced board-certified doctors.

Rise of digital health in US health systems Reducing cost, increasing quality and access.

Listen to Dr. Cynthia Zelis, Vice President of Ambulatory Operations and Telehealth University Hospital and Dr. Lyle Berkowitz, Chief Medical Officer and EVP of Product Strategy at MDLIVE as they discuss reducing cost, increasing quality and access.

Cone Health and MDLIVE

Providing Telehealth Solutions Connecting Consumers and Healthcare Providers

*MDLIVE doctors can provide routine care for patients with type 2 diabetes. Patients with type 1 diabetes should use MDLIVE Urgent Care for emergency insulin refills. MDLIVE doctors are not able to provide care or treatment for more serious heart disease conditions like heart failure, cardiac arrhythmias, and end organ disease.