What system requirements do I need for MDLIVE video appointments?

To have a video appointment, you need:

  • Windows®7, Vista, or XP
  • A Mac running OSX 10.6 (Snow Leopard) or superior.
  • Highspeed internet connection
  • A webcam with at least 1.3 megapixels
  • Microphone (most webcams already have a microphone built-in)

After you create an account, you will be able to use a simple online simulation to test your configuration and check if you are ready for a video appointment.

If you have a medical or mental health emergency, call 911.

Seek immediate medical attention if you experience a life-threatening condition or acute or severe symptoms.


Customer Service
800.400.6354
Provider Recruitment
888.450.1572
MDLIVE Headquarters
3350 SW 148th Avenue
Suite 300
Miramar, FL 33027