Yes. Deaf and hard-of-hearing patients can communicate with a doctor using our secure, HIPAA-compliant live chat feature on our website. Patients can communicate with their doctor in an environment that works much like texting. To activate this feature, select "hearing-impaired" and any other categories that apply to you from the Accommodations menu, and complete the online registration process. The feature is automatically available each time you log in by clicking the icon located at the bottom right-hand side of the screen. At present, live chat is only available on the MDLIVE website and not on the MDLIVE app.
Can deaf and hard-of-hearing patients use MDLIVE?
If you have a medical or mental health emergency, call 911.
Seek immediate medical attention if you experience a life-threatening condition or acute or severe symptoms.
Sales
888.700.8312
888.700.8312
Provider Recruitment
888.450.1572
888.450.1572
MDLIVE Headquarters
3350 SW 148th Avenue
Suite 300
Miramar, FL 33027
3350 SW 148th Avenue
Suite 300
Miramar, FL 33027