Executive Team

    Rich Berner

    Chief Executive Officer

    Rich Berner currently serves as a board member and Chief Executive Officer of MDLIVE. As CEO, Rich guides company direction to help our clients and our clinicians improve the quality of life and healthcare experience of the populations we manage through the innovative use of technology to provide proactive, predictive, cost effective virtual health management and care on the consumers’ terms.

    Rich brings over 20 years experience building award winning teams and products across a variety of business to business and business to consumer industries that have helped his clients leapfrog their competition resulting in significant top-line growth for his companies while also maximizing operating earnings in established and emerging markets. Rich has spent the last 13+ years in healthcare focused on helping governments and providers around the world utilize technology to improve the health of the populations they manage while reducing costs.

    Rich joins MDLIVE from Allscripts where he served in various executive roles including President, International & Acute, SVP Health Systems and Hospitals. Most recently Rich was responsible for the worldwide solution strategy for Allscripts’ health systems and population health business, which generates over $1B in revenue. Under Rich’s leadership, Allscripts’ Sunrise EMR was named the KLAS #1 Global EMR and the #1 EMR for Academic Medical Centers and Large hospitals by Black Book in 2014-2016. His clients have driven material improvements in outcomes resulting in numerous industry awards and accolades for their accomplishments.

    Previously, Rich served as Senior Vice President at Caradigm, a Microsoft/GE joint venture where he led the client organization. He also served in a number of executive roles at Cerner Corporation, helping clients drive outcomes. Most recently, he led a number of Cerner’s agile business units and launched emerging businesses. He also led Cerner’s Middle East and Africa operations from Dubai and served as Vice President and General Manager for Cerner’s academic and children’s hospital clients.

    Before joining Cerner, Rich was a partner at TechEmpower, a strategy consulting and custom software developer. Prior to that, he served as Chief Operating Officer for FreeDrive, where he helped pioneer the online storage space, after beginning his career as a software engineer at Tellabs, the U.S. Army Corps of Engineers, and Internal and External Communications Inc.

    Rich graduated as an Evans Scholar from the University of Illinois with a Bachelor of Science in Computer Science Education.

    Randy Parker

    Board Member, Founder, Chief Business Development Officer & Chief Marketing Officer

    Randy Parker founded MDLIVE in 2009, and served as CEO until 2016 when he assumed the position of Chief Business Development Officer. He brings more than 30 years of experience launching and building successful, disruptive companies – all of which have been consumer-focused entities utilizing the latest technologies and engagement strategies. Randy has established significant relationships at the highest levels with a broad range of the country’s premier health, technology, retail and media organizations, helping him to develop a vision for MDLIVE to be a leader in healthcare innovation, providing customers with convenient access to a complete integrated health network. Prior to MDLIVE, he served as CEO of several other companies, including Flexplay Technologies, Clear-Vu Products, and Entertainment Resource. Randy has a degree in Business and Public Administration from New York University.

    Chuck Hector

    Chief Revenue Officer

    Chuck Hector joined MDLIVE in February of 2011 as Chief Revenue Officer and brings more than 25 years of experience in member health benefits, serving in multiple corporate development and sales leadership roles. Prior to MDLIVE, he was Chief Business Officer at Computerized Screening, Inc., the first manufacturer of self-service health monitoring kiosks in the U.S. Chuck’s previous experience also includes roles as Senior Vice President of Sales at IncentOne, Vice President of Global Sales at ComPsych Corporation, Director of Sales and Marketing at VMC Behavioral Healthcare Services, and various leadership roles at science and medical publisher Reed Elsevier. Chuck earned a BA in English from the University of Illinois at Chicago, and an MBA in Healthcare Administration from Lake Forest Graduate School of Management.

    Jason Casten

    Chief Financial Officer

    Jason brings over 20 years of experience leading M&A activity, strategic planning, and capital raises in both a private equity and corporate setting. He has executed and advised on over 50 transactions with a total market value exceeding $2 billion. Prior to joining MDLIVE, Jason served as SVP of Corporate Development for Watermark Medical Holdings, sourcing and executing investments in the healthcare and technology space. He also advised Fortune 100 clients and some of the largest private equity funds as a member of PwC’s Transaction Services group in New York. Jason began his career in KPMG’s Healthcare Consulting practice.

    Justin Stone

    Executive Vice President, Chief Legal Officer

    Justin Stone is a Florida licensed attorney specializing in health care regulatory and corporate transaction law, with a particular focus on telemedicine. Prior to joining MDLIVE in March 2012, he was a member of the in-house legal team for Shands Hospital and MDVIP, Inc. before serving as the general counsel for Practice Communications LLC. Justin is accountable for managing MDLIVE’s Fortune 500 employers, commercial health plans, managed care plans, and large health systems contracts, and chairs MDLIVE’s regulatory review committee, which tracks federal and state regulations/legislation related to telemedicine. In addition, Justin serves on the board of directors for the Telehealth Association of Florida. Justin has a law degree in health law from the University of Florida.

    Brian Lichtlin

    Chief Technology Officer

    Brian Lichtlin brings more than 15 years of experience in healthcare technology, and developing and marketing cloud-based technologies across 23 different ambulatory-care specialties. Prior to MDLIVE, Brian was co-founder and CEO of MedAppz, LLC, an electronic health record and practice management company that he sold to Sage Healthcare (now Greenway Health) in 2011, and Chief Technology Officer for Mediavue Technologies. He currently sits on the board of Pacific Global, a revenue cycle management company that processes more than $2 billion in medical claims annually for large hospitals and health systems.

    Lyle Berkowitz

    Chief Medical Officer & EVP, Product Strategy

    Lyle Berkowitz, MD, FACP, FHIMSS is a primary care physician, a digital healthcare innovator and a health tech entrepreneur. He has a long history of intersecting clinical, information technology and innovation responsibilities with executive management, business and entrepreneurial roles. For much of the past 20 years, Dr. Berkowitz has helped lead IT and Innovation at Northwestern Medicine, a top 15 healthcare system with annual revenue of over $5 billion dollars. He has additionally helped start and manage several healthcare IT companies in that time frame, and current sits on the boards of healthfinch, Oneview Healthcare, and Intelligent Locations. He additionally serves on the Advisory Boards of the Innovation Learning Network (ILN) and the Association of Medical Directors of Information Systems (AMDIS), is a member of the Editorial Board for Clinical Innovation + Technology, and is the author of Innovation with Information Technologies in Healthcare. He has been listed as one of HealthLeader’s “Twenty People Who Make Healthcare Better”; Healthspottr’s “Future Health Top 100”, and Modern Healthcare’s “Top 25 Clinical Informaticists”. He graduated with a Biomedical Engineering degree from the University of Pennsylvania and is an Associate Professor of Clinical Medicine at the Feinberg School of Medicine at Northwestern University. He has been elected to Fellowship in both the American College of Physicians (ACP) and the Healthcare Information Management Systems Society (HIMSS).

    Richard Gilbert, MD

    MDLIVE Medical Group President

    As President, MDLIVE Medical Group, Dr. Gilbert is a member of the Executive team with responsibility for all aspects of clinical leadership, strategy, structure and operations. Key areas include: optimizing the patient experience; quality outcomes; physician engagement and network development; clinical subject matter expertise pertaining to product development.

    Dr. Gilbert brings over 25 years of innovative healthcare executive leadership developing and operationalizing strategic imperatives, leading large-scale organizational change and engaging physicians to align with the transformative healthcare environment of consumerism and value-based care.

    Prior to MDLIVE, Rich was Chief Medical Officer of Mednax, Inc., a publicly traded healthcare company based in Sunrise Florida and was responsible for thousands of healthcare specialists throughout the country. Before joining Mednax, Rich held CEO roles with Southeast Anesthesiology Consultants, Southeast Pain Care (founder) and Quantum® LLC (founder). Dr. Gilbert has served in other leadership roles as Chief, Department of Anesthesiology and Medical Staff President at Carolinas Medical Center and as Board member Carolinas HealthCare System.

    Rich received his MBA from Duke University, completed an anesthesiology residency and fellowships in Cardiac anesthesiology and Pain Management at Harvard Medical School, Beth Israel Hospital where he served as Chief Resident. Dr. Gilbert has a medical degree from the University of California, San Francisco Medical School and earned membership in the Alpha Omega Alpha Honor Society. He also has a Bachelor of Arts, Magna Cum Laude from Brandeis University and earned membership in Phi Beta Kappa.

    Dr. Deborah Mulligan

    Chief Medical Affairs Officer

    Dr. Mulligan joined MDLIVE in January of 2011 as Chief Medical Affairs Officer and also serves on MDLIVE Medical Group’s Board of Directors, bringing with her an accomplished background in pediatric emergency medicine and healthcare leadership. In addition to her work with MDLIVE, she is the Founder and Director of the Institute for Child Health Policy at Nova Southeastern University. Her previous experience includes the role of Pediatric Services Medical Director for nation’s 4th largest safety net hospital system. She has received numerous awards and honors for her academic and leadership roles, including recognition in the Congressional Record ‘National EMSC Heroes Award for Innovation’, and the Florida ‘Community Engagement Educator Award’, presented by First Lady Michelle Obama. Dr. Mulligan is a tri-lingual, practicing physician board-certified in pediatrics and emergency medicine, receiving her medical degree from the University of California, Los Angeles.

    Larry Gleit

    Executive Vice President, Specialty Care

    Larry Gleit has more than 25 years of experience in health care, serving in a variety of progressive leadership roles. He has extensive expertise in the areas of network contracting and provider relations, medical economics, health care benefits, product strategy, and management. Prior to MDLIVE, he was responsible for Cigna’s global telehealth strategy and benefits management team. At Cigna he launched their first narrow network and telemedicine products. Larry holds a Master’s degree in Clinical Social Work, and a Masters of Business Administration.

    Marina C. DeMaio

    Vice President of Human Resources

    Marina C. DeMaio serves as the Vice President of Human Resources providing direction on how the talent within the organization is best managed and leveraged to sustain a thriving culture and drive business results and profit. Prior to MDLIVE, Marina held successful HR leadership roles in the healthcare, sports and entertainment, tourism, manufacturing, insurance, software, construction, staffing, and global, non-profit, publicly traded and private equity companies. Marina has a BS in Business Administration from The College of New Jersey. She has published articles and presented on selecting top talent and driving performance for the staffing industry. Marina currently serves on the Board of Directors for the Girl Scouts of South Florida.

    Paul Goldman

    Chief Compliance Officer

    Paul Goldman, MBA, CHC, CHPC is a senior Executive with over 40 years’ experience in managing and motivating staff. He has C-Suite experience in creating/managing corporate areas of Executive Management, Compliance, Strategic Planning, Financial Analysis and P&L management. He is highly adept in identifying gaps and/or risk exposure in operations as well as developing and implementing strong systems of corporate checks-and-balances. He has strong listening, communication, interpersonal, and computer skills as well as a keen sense of bottom-line profitability.

    Michelle Rider

    Senior Vice President, Marketing

    Michelle has over 15 years in demand generation, content marketing and delivering growth strategies for member engagement and utilization.

    Before joining MDLIVE, she achieved a string of firsts that led to growth and increased profitability for health and consumer-related Fortune 500 companies including Aetna, Kaiser Permanente, Unilever and Coca-Cola. She launched Aetna’s first-ever mobile healthcare app for consumer and employer groups and championed an innovative use of television sponsorships to drive consumer preference for Abbott’s diabetes products. And she is an expert in partnership marketing, teaming up with AARP, Costco, MSNBC and others to expand both brands.

    Michelle earned an MBA in Marketing and Management Strategy from the Kellogg Graduate School of Management at Northwestern University and a BA in Economics from San Jose State University.

    A sought-after speaker who’s active on several nonprofit boards and committees, she has served as President of the National Black MBA Association’s San Francisco Chapter, and on the boards of the Kellogg Alumni Club and Alpha Kappa Alpha Sorority. U.S. Representative Barbara Lee recognized Michelle for her community service activities.

    Michelle’s business and marketing expertise has been featured in USA Today, Self Magazine, the Dallas Business Journal, Healthcare 2.0, The Oak Park Journal, Glamour magazine and the San Francisco Business Journal.