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MDLIVE Acquires Breakthrough Behavioral to Become America’s #1 Telehealth Provider of Medical and Behavioral Health Solutions

The two join forces to expand access to quality medical and behavioral telehealth care to consumers

SUNRISE, Fla. – November 11, 2014 – MDLIVE, the nation’s leading provider of telehealth services and software, today announced that it has acquired Silicon Valley-based Breakthrough Behavioral, a leader in teletherapy. The acquisition of Breakthrough furthers MDLIVE’s position of market leadership as the largest teletherapy and telehealth provider in the U.S.

The acquisition will enable MDLIVE to better address the growing demand for online therapy and make it more efficient for payers, health systems and employers to offer services to their patients. A milestone in telehealth, MDLIVE marks the first as a single vendor providing medical and behavioral health services for Commercial and Medicaid populations. The joining of the two companies allows MDLIVE to expand its services, giving patients access to a larger network of quality medical and mental health specialists. While recent governmental insurance programs have greatly increased the availability of health benefits to consumers, access continues to be a challenge for this growing population. Together, MDLIVE and Breakthrough will provide significantly broader access to convenient and affordable care for this population.

MDLIVE offers the nation’s largest telehealth network with an unsurpassed experienced team of healthcare and technology leaders who are creating a new and unprecedented standard of patient care. MDLIVE provides affordable care anytime, anywhere in a confidential and trustworthy manner. Its customer-centric approach empowers consumers with the decision support tools and services for greater access to immediate care. The company has a selected group of high quality clinicians that provide treatment through a secure, online video platform, or by phone and email, available through health plans, employer groups, health systems, or directly to consumers.

“MDLIVE is on a mission to bring quality healthcare that is convenient and affordable to everyone through the use of technology,” said Randy Parker, CEO of MDLIVE. “With Breakthrough, we will expand the breadth of our offerings and our geographic footprint, and enhance our presence in the telebehavioral market. This combination strengthens our ability to serve patients across the spectrum of medical and behavioral health care.”

Breakthrough provides teletherapy solutions in the insurance payer, health plan and employer markets and offers services to Commercial, Medicaid, and private pay consumers. Coupled with a thoroughly screened and trained provider network and powerful clinical tools, Breakthrough delivers effective care to their patients. According to Breakthrough’s recent research, teletherapy is as effective as, or superior to, face-to-face sessions, with 81% of patients showing improvement by the end of an episode of care using Breakthrough video counseling.

“Breakthrough is the leading player in the teletherapy space, and it makes sense for us to combine forces with the leader in telehealth services to provide the largest integrated physical and behavioral health platform for patients,” said Julian Cohen, President of Breakthrough. “Joining MDLIVE furthers our commitment to bringing more access to mental health care in those communities where people really need it.”

Breakthrough is currently available in ten states across the country, with five million members through existing customer contracts, and plans to expand nationally.


Founded in 2009, MDLIVE is a leading provider of telehealth services and software, providing telehealth, online and on-demand healthcare that benefits consumers, employers, payers, hospitals, physician practice groups and accountable care organizations. Headquartered in Sunrise, Florida, MDLIVE works with Board Certified physicians and therapists, nationwide to provide around-the-clock connected care. Since 2010, MDLIVE has been providing basic teletherapy services. With the addition of Breakthrough, MDLIVE will offer a fully developed behavioral health platform including access to psychiatrists, therapists, and future specialty programs that include health and wellness coaching.

The company’s cloud-based Virtual Medical Office software platform makes it possible for patients, healthcare professionals and plan administrators to collaborate seamlessly and securely via voice, video, email and mobile devices. Payers and providers can also utilize the HIPAA and PHI-compliant system to collect and share clinical data from patient medical records, lab results and in-home biometric devices for real-time risk assessments, wellness advice, diagnosis and treatment.

MDLIVE physicians can diagnose, treat and, if needed, write prescriptions (non-controlled substances only) for routine medical conditions 24/7/365 Anytime, Anywhere. Learn more at and connect with us on to join the telehealth conversation.

Raffaelo Zucco